How can we help?
Everything you need to know about our handcrafted soaps.
Ingredients, Safety & Values
Our soaps are crafted with 100% natural ingredients, ensuring no harsh additives or synthetic chemicals touch your skin. Because they are so pure and gentle, they are safe enough to use as a daily face wash! Plus, switching to bar soap helps the environment by eliminating the single-use plastic waste created by liquid body wash bottles.
Many of our customers with sensitive skin, eczema, or psoriasis find our soaps to be very soothing. We avoid harsh synthetic detergents (like SLS) and prioritize high-conditioning oils like Olive and Avocado oil to cleanse without disrupting your skin’s natural barrier.
Although most of our products are made using a low concentration of essential oils, we still recommend to be on the side of caution as skin sensitivities can change during a pregnancy. Be aware of your body’s reactions and always patch test new products before full body application.
Absolutely not! We have never, and will never, test on animals.
Yes, all of our products are biodegradable and will not harm natural habitats or aquatic life. They are safe for septic systems and perfect for use at the cottage or camping.
Most of our soaps are 100% vegan and plant-based! We occasionally use ethically sourced ingredients like honey or goat milk in specific recipes, but these are clearly marked on the label. Please check the individual product description to be sure.
No. We use sodium hydroxide (lye) to start the reaction between plant oils and water—called saponification—but no lye remains in the final bar. After curing for 4–6 weeks, it transforms completely into safe, pure soap.
Usage, Care & Education
Cold Process is an old-world technique where we mix oils and butters at low temperatures. We don't "cook" the soap, which preserves the natural vitamins and benefits of ingredients like Shea Butter. This creates a creamy, luxurious lather you don't get with heat-processed bars.
Handmade soap is naturally effective at cleaning! While we don't add harsh synthetic antibacterial chemicals (like triclosan), the physical action of washing with real soap and water effectively lifts away dirt, bacteria, and viruses so they can be rinsed down the drain.
That is called "Soda Ash"! It is a harmless, cosmetic reaction that sometimes happens when artisan soap meets the air. It completely washes off the first time you use the bar and is actually a great sign that you have purchased a genuine, cold-processed bar of soap.
Commercial soaps are often pressed by machines and contain synthetic hardeners. Our soaps are hand-poured and cured naturally. This makes them feel smoother and more luxurious on the skin, but it does mean they can be slightly softer than a mass-produced bar.
Since our soaps are rich in natural glycerin, they attract water. To keep your bar lasting as long as possible, keep it dry between uses! We recommend using a draining soap dish and keeping the bar away from direct streams of water when not in use.
Because we don't use harsh synthetic preservatives, our products are best enjoyed fresh! We recommend using our soaps within 12 months of purchase to ensure the scents are at their peak and the oils remain fresh.
We use a combination of pure essential oils and high-quality, phthalate-free fragrance oils. This allows us to offer both all-natural options and unique, fun scents (like seasonal blends) that are safe for the skin.
Shipping & Store Policies
Yes! We love meeting our local customers. If you are near Newmarket, ON, select "Local Pickup" at checkout to skip shipping fees. We will email you instructions on how to pick up your order from our studio once it's ready.
Currently, we ship exclusively to addresses within Canada. We hope to expand to international shipping in the future! Orders typically arrive within 2–7 business days depending on your province after picking and packing which typically takes 1-2 business days.
We’re sorry to hear your parcel didn’t arrive safely! Please contact us immediately with photos of how your parcel arrived and we’ll be happy to assist you.
Definitely. Just enter the recipient's address as the shipping address. If you leave a note at checkout, we will include a handwritten card for them and ensure no price receipts are included in the package.
Yes, we love creating custom favours for weddings, showers, and corporate events! Please use the contact form to let us know what you are looking for, and we'll get back to you with pricing.